Refund Policy

Refunds are subject to the policies of our airline, hotel, and travel partners. Please review the following terms.

1. General Policy

Refunds for flights, hotels, and packages depend on the respective service provider’s policy. Some bookings may be non-refundable.

2. Airline & Hotel Bookings

Flight cancellations and refunds follow the airline's terms. Hotel refunds vary by provider and may include cancellation charges.

3. Refund Processing

Refund requests, if eligible, are processed after confirmation from the service provider. Processing may take 7-30 business days.

4. No-Show & Late Cancellations

No refunds are provided for no-shows or last-minute cancellations within 24 hours of departure or check-in.

5. Contact Us

For refund inquiries, email us at info@kisayamanagement.in.

Address: C/O Roshani Devi W/O, Banshi Lal Guddu Plote, Chhiddarwala, Dehradun, Uttarakhand - 249204